EE
Elmarie E

1 reviews | Active since Jun 2016

23 Jun 2016, 08:07

IT3b????

<p>How is it possible that Nedbank still havent IT3b certificates available for their clients. Its almost July....the financial year end was almost four months ago. This is ridiculous.... my auditors need this certificate to finalise my reports so that it can be presented to the Estate Agency Board. Deadlines are 31 June 2016. There are huge fines to be paid to the EAAB if deadlines are missed. I already started requesting about this at my local Nedbank branch in Rustenburg, but I was just told to wait. Can somebody please contact me regarding this issue, as I would really like to know who is going to pay my fines as the EAAB, all because Nedbank can not produce certificates that should have been available months ago.</p>

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Replies (1)
Nedbank
Nedbank's reply23 Jun 2016, 08:11
Official

Dear Elmarie,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Best regards,