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mpho M

1 reviews | Active since Nov 2009

29 Jan 2015, 08:40

It takes Nedbank 1 month to issue a card!

I app**** for a Nedbank American Express business card on the 30th December. They told me it was approved but it has taken almost a month and they have haven't issued me with a card. I accept that the brand guy has been communicating very well but I find it unacceptable that it takes them a month to issue a card. No wonder FNB is taking all their clients<br> Below are the people who have been dealing with my issue<br> <br> Thapelo Tsiu<br> Manager: Small Business Services | Nedbank Menlyn | Retail Relationship Banking | Nedbank Limited<br> t +27 (0)12 *** f +27 (0)12 *** email [Email Removed] and<br> <br> Stephen Usendorff |Senior Manager : Card Credit, Nedbank Card Division <br> Nedbank Head Office, 135 Rivonia Road,Block H 4th Floor , Sandton, 2196

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Replies (1)
Nedbank
Nedbank's reply29 Jan 2015, 09:34
Official
Hello mp****kete,

We take note of your concerns and an investigation is underway.

Thank you for your patience and we will revert to you with feedback.

Best regards

Client Service Support