CK
Claire K

1 reviews | Active since Dec 2011

17 Apr 2015, 07:14

IS NEDBANK EMULATING ESKOM

Went in to Nedbank to deposit a cheque -at around 15:40 yesterday.<br> Three tellers - 2 busy. No queue - one available.<br> Approach third teller - name Tashen to be told, \i am closed"- I asked \""where is your Closed sign\"" to be told \""we dont have them\"" - This branch closes at 17:00 - PATHETIC NUMBER ONE<br> Approach next available teller named Aysha to be told that Cheque deposits are not accepted after 15:30. PATHETIC NUMBER TWO<br> The reason I wanted to do this inside your branch is that it is impossible to deposit a cheque at your ATM's<br> <br> We are a little business giving you our money to try grow bigger. DONT MAKE IT DIFFICULT"""

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Replies (1)
Nedbank
Nedbank's reply17 Apr 2015, 08:26
Official
Hello Clkahn,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team