CK
Claire K
1 reviews | Active since Dec 2011
17 Apr 2015, 07:14
IS NEDBANK EMULATING ESKOM
Went in to Nedbank to deposit a cheque -at around 15:40 yesterday.<br> Three tellers - 2 busy. No queue - one available.<br> Approach third teller - name Tashen to be told, \i am closed"- I asked \""where is your Closed sign\"" to be told \""we dont have them\"" - This branch closes at 17:00 - PATHETIC NUMBER ONE<br> Approach next available teller named Aysha to be told that Cheque deposits are not accepted after 15:30. PATHETIC NUMBER TWO<br> The reason I wanted to do this inside your branch is that it is impossible to deposit a cheque at your ATM's<br> <br> We are a little business giving you our money to try grow bigger. DONT MAKE IT DIFFICULT"""
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Replies (1)Nedbank's replyOfficial
17 Apr 2015, 08:26Hello Clkahn,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Nedbank's reply17 Apr 2015, 08:26
Official
Hello Clkahn,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
