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1 reviews | Active since Jul 2015

19 Feb 2016, 10:38

INVESTMENT ACCOUNT CLOSED, REFUSE IMMEDIATE PAYOUT

I closed my investment account at Nedbank and requested for the balance to be paid out, when I was informed by Nedbank that I will have to wait 32 days for the payout, which I find unacceptable. It is my money and they have no right to hold it back! Bad customer service.

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Replies (1)
Nedbank
Nedbank's reply19 Feb 2016, 10:44
Official
Hello Flippa8,

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards
Client Experience Team