1 reviews | Active since Oct 2016

19 Oct 2016, 14:44

Investment

<p>I.made an investment with Nedbank in Parys, Free State South Africa, worse I was not told about the hustle I will experience when wanting to cancel my investment in case I may have financial problems. </p> <p> </p> <p>I have been trying to cancel my investment and all I get is that it's either i have a death certificate or medical records for such reason. Whereby I feel like the bank is asking me to commit ***** on things that I don't have, medical or death is not the only reason for a person to be in financial crisis. I feel disgusted and angry for the fact that I have to commit such things to be able to access my money. I have made it clear that I dont mind paying penalties, all I need is the money which belongs to me. </p>

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Replies (2)
Nedbank
Nedbank's reply19 Oct 2016, 15:59
Official

Dear Mr Sebastian,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

's update26 Oct 2016, 09:28
Reviewer Update

Hi

I have been waiting for 6 days now, I was promised that they will get back to me in 3 days. Our financial problems are deteriorating at home, because of your policies that doesn't suit the needs of your clients. I feel like I am applying for the money I work hard for which is not a good thing. Please advice what must I do cause really we are having serious problems!