JW
James W
1 reviews | Active since Dec 2012
08 May 2015, 11:30
************ and Threat
The call centre agent, Sandy Michael, sent emails of ************ and threat without proper procedures followed. I requested call recordings to which he responded I must come to their offices to listen to them. I reside in Cape Town but the office I must visit is in Johannesburg. I am going to take this matter further and going to expose these *********** individuals who lacks knowledge of CPA.
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Replies (1)Nedbank's replyOfficial
08 May 2015, 12:13Hello jamesfw81,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply08 May 2015, 12:13
Official
Hello jamesfw81,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
