ST
Steven T
1 reviews | Active since Jun 2015
25 Jun 2015, 16:56
Internet Profile Deleted
I have been having problems accessing my internet banking, I called the Call Center and was informed that my profile has been deleted. I never gave them authority to delete and now I am being sent from one department to the other up until now i cant access it. It has been going on for a month now and i dont understand how is it that my profile is deleted
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Nedbank's replyOfficial
25 Jun 2015, 17:21Hello cheesematodzi,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply25 Jun 2015, 17:21
Official
Hello cheesematodzi,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team