gV
gerhard V
1 reviews | Active since Jan 2017
02 Jan 2017, 11:57
internet blunder
<p>Internet banking.!!!!! i am currently travelling inernationally. tried to log in on my internet banking. was blocked. Called the call center. Pin was reset. tried to log in. system shows I made 3 incorrect entries. I DIDNT. Called the call center again. Sorry sir , pin blocked . we will reset it. STILL NOT WORKING.</p> <p>Anyone else I can talk to? No , We all use the same system(Nedbank)</p> <p>R1000.00 in international call costs . Result NOTHING. Cannot transfer money , pay my debt(incidentally includes Nedbank) no solution in sight.</p>
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Nedbank's replyOfficial
02 Jan 2017, 12:12Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients however due to the public holidays, we are not able to respond timeously to your complaint. If urgent, call our Contact Centre on ***. Alternatively email us your id number and contact details on *** and we will get back to you on the 1st working day.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply02 Jan 2017, 12:12
Official
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients however due to the public holidays, we are not able to respond timeously to your complaint. If urgent, call our Contact Centre on ***. Alternatively email us your id number and contact details on *** and we will get back to you on the 1st working day.
Kind regards
Client Experience Team
Best regards,