Internet banking not user friendly

<p>I have an two accounts with nedbank. A home loan and a current account. My problem is that I have recently been trying to do online transactions but I unsuccessful. The reason is that there's a lot of information you need to memorise in order to log in. Profile number, pin code and a password. It is not easy to always remember all of these especially when you don't often do these transactions. Even their website has got its own problems. For the past three days I've been trying to send money online without success. I have an account with FNB and I've transacting without any hassles. I think it's I consider moving these accounts elsewhere. Even their call centre was did not prove to be helpful.</p>