Internet banking impossible since 3 months

In May I left South Africa and went overseas. Before departure I switched my cellphone to my european number as ususal in one of their branches.<br> <br> When I arrived in Europe I recognized that I am not able to use the internet banking because the reference numbers send by SMS for every transaction are not arriving on my european cell phone.<br> <br> Talking to the hotline and my personal assistant in the bank. Result: We are sending them, it must be your cellphone. No it is not, spoke to my provider and they know about the problem, checked all settings and state its a bank problem.<br> <br> Send a complaint to the bank directly = not even a response<br> <br> Banking is possible only if I scan or fax manual orders, of course they charge for this extra service. Will be back soon and have to look for another bank because here \Service"is not existing."""