Internet Banking functionality lost

<p>I went into a Nedbank branch this morning to authorize the activation of the value added service <em>instant payment. </em>my transfer limit for conventional EFT was increased, but I cannot make an instant payment (this option does not appear on the payments tab).</p> <p> </p> <p>I urgently need to make a payment for a vehicle i am purchasing and have contacted the Nedbank contact centre, but could not get through to an agent. Eventually I got hold of someone and asked them to call me back as my airtime had depleted. i have still not received a response.</p> <p> </p> <p>There seems to be no information online as to how I can add the instant payment functionality to my internet banking service, nor on my cellphone banking app. Very gloom about this.</p> <p> </p>