hL
henrike L

1 reviews | Active since Nov 2010

16 Mar 2017, 09:24

Internet banking

<p>Hi. I have power of attorny on my husbands nedbank account. He is working overseas so I must do all the payments. </p> <p>My internet banking is now locked and I phoned customer care they told me I must go to the branch with my bankcard and ID and they will help me reset the password. I went to 2 diffrent branches in Klerksdorp and they told me they can not help me. My husband must come in.</p> <p>He is gone for 2 months and I must pay hes accounts when he is not at home.</p> <p>He is working in Congo so he can not phone them or received calls with the ****py cellphone signal that side.</p> <p>I just want to know why cant customer care phone me or when I phoned them helped me. Ive got all his info with we.</p> <p>So now I asked why did he gave me power of attorny on his account by they dont wont to help me</p>

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Replies (1)
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henrike L's update16 Mar 2017, 14:48
Reviewer Update

I send my details to Nedbank this morning 9:40 and again at 13:00. But no one contacted me back.

I just want them to help me reset my password. So that I can make payments