International trsnsaction

I have requested that my international transaction be reversed and be sent a transaction reference number it's almost going to 7 days now without hearing from Mr Sithole.

I made a request from my trading account becauseI needed cash only to be told that my Nedbank account cannotbe used to receive money from forex. Then was told to fill application forms to apply to SARB and write declaration to Nedbank that i will never used my account for such transactions in future.

Im told funds are reversed but i need to follow upwith the sender if they have received it. I requested the reference number to track it but until today nothing came forth.

Please help.

Doreen Serei