GG
Gerald G
1 reviews | Active since May 2014
23 Dec 2015, 10:43
Interest Rate of Overdraft Facility incorrect
I've take a Temporary increase in overdraft facility of R3000 with Nedbank<br> <br> I was told that in terms of this agreement that on the 20/12/2015 when the temporary contract expires (82 days) and the R3000 paid back that<br> The old contract of R15000 will apply as initially entered into ,<br> Nedbank changed the limit but kept interest rate the same (13.25%) this is absolutely disappointing .<br> Nedbank should have updated their system to the old interest rate. (11.00%)<br> But I was informed this morning that the interest rate on my overdraft is still 13.25%.<br> This is incorrect and a breach of contract , We need answers to avoid banks robbing people of their hard earned money ,Does anyone agree ?
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Replies (1)Nedbank's replyOfficial
23 Dec 2015, 11:56Hello govendg,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply23 Dec 2015, 11:56
Official
Hello govendg,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
