nH
nigel H
1 reviews | Active since Mar 2015
11 Mar 2015, 12:54
interbank transfer not done after 3 days
I asked the bank to transfer money to another bank and as it Saturday, asked when it would be actioned. Monday 8am was the reply.<br> <br> When I checked with Nedbank Global today, 3 days later, the money was onot transferred<br> <br> I phoned the branch and each person who I spoke to said it was the other ones fault but tough, the transfer had disappeared and had not even been actioned.<br> <br> The Nedbank online complaints resulted in the expected answer - Nothing!.<br> <br> Do not use the Hartebeeport Nedbank Branch if you have important transactions!
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Replies (1)Nedbank's replyOfficial
11 Mar 2015, 13:45Hello nigel3233,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Nedbank's reply11 Mar 2015, 13:45
Official
Hello nigel3233,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
