nH
nigel H

1 reviews | Active since Mar 2015

11 Mar 2015, 12:54

interbank transfer not done after 3 days

I asked the bank to transfer money to another bank and as it Saturday, asked when it would be actioned. Monday 8am was the reply.<br> <br> When I checked with Nedbank Global today, 3 days later, the money was onot transferred<br> <br> I phoned the branch and each person who I spoke to said it was the other ones fault but tough, the transfer had disappeared and had not even been actioned.<br> <br> The Nedbank online complaints resulted in the expected answer - Nothing!.<br> <br> Do not use the Hartebeeport Nedbank Branch if you have important transactions!

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Replies (1)
Nedbank
Nedbank's reply11 Mar 2015, 13:45
Official
Hello nigel3233,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team