Insurance ****

NEDBANK home owner's insurance representatives ill advised us on payments on a claim we attempted to register with them. We discovered that the account was in errors due to the fact that the premiums stopped when the bond payment ended. We were not informed about the stoppage and we only found out when we tried claiming for a burst geyser. An amount of R1020 was paid into the account of the insurance with an understanding that it was an excess payment, however we were told that it was actually for an account in errors. I would like to claim the money back and close the policy with NEDBANK Home owner's insurance. I communicated with a lady by the name of Angie Ngobese.