BS
Barry S

1 reviews | Active since Oct 2010

23 Mar 2016, 12:32

Insurance payments 70% higher than some other corp

I have numerously tried to contact the call centre regarding the insurance fee that I am paying. Every time that I say that I would like to speak to someone to re-asses my payments or if they are not willing then I would like to cancel, then I get cut of.<br> I have found out that I currently pay over R4,600 per year for cover on home owners, then I still have to pay excess. I received a quote from a very reputable company, for R1400 and I do not pay excess as I am over 55.<br> Urgent reponse required

0
Replies (1)
Nedbank
Nedbank's reply23 Mar 2016, 12:48
Official
Hello spaltmbn,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team