insurance not paying

good day<br> <br> Jan 2015 we got approval for our personal loan insurance claim, which they stated that they will pay the full amount for 6 months from Dec 2014 to May 2015, after this period they will the phone and confirm if I got a job or still unemployed, and if I am still unemployed they will cover the next 6 months and repeat the process until I am employed. today 29th of April 2015 Nedbank phones me too say the insurance have not paid for march 2015 and will not pay my claim anymore, now this is breaching contract from nedbank. the people who phoned me on the 28th and 29th is arrogant and give unprofessional service, telling me I need to pay even if I don't have work and I need to make it a commitment!!! what the hell??? how must I pay if I don't have work and your insurance is breaching contract for not paying anymore?????? this is insane and poor client service!!!<br> this needs to be rectified asap. how does a client get such bad service, arrogant service staff, and unprofessional client service from one provider.<br> get this matter sorted asap, and the insurance pay the claims up to date as contract. please note, that I will ask nedbank to speak to my husband.