Insurance Claim

If you love yourself enough, please don't ever have your car insured with Nedbank. I submitted a claim on 29 April, subjected to all hurdles including an Investigator. More than 30 days later, when the Investigator has submitted a report they have not finalized my claim.

I don't know where my car is, the person in charge of my claim is not even responding to my emails. I was told a Senior Consultant will be in contact with me, to date I have not received any call.

This is not the first time I have complained about Nedbank. Even with a third party claim, it took a Twitter post for my claim to be processed. Is this how you want run your entity, by having complaining clients first to render a service yet you do not fail to debit our accounts every end of the month. This is just pure incompetence and disregard of client service. Stay knowing that I will be reporting this further and will also be looking for an alternative insurer. I am done begging.