Insulted by this bank

I had a joint homeloan with my ex wife, divorce and she decided to sell off the house through nedbank assisted sales, there was a shortfall and she signed an acknowledgment of debt for that shortfall. This was about 4 years ago. I never heard from nedbank since then and on Tuesday I called nedbank reuesting confirmation that I no longer had a homeloan with them.. to my surprise instead of getting this confirmation , this Premathee person simply sends an instruction to Nedbank's lawyers to demand payment from me and threaten legal action if I do not pay..<br> <br> Payment for what? she has never called me to say I owe Nedbank, she has never called or written to me to say I am in arrears, she has made no attempt whatsoever to find out of I am even aware of this debt but she rudely just sends lawyers to demand payment...<br> <br> This is ****** rude and I am really disgusted by her approach, and yesterday I was listening to the Nedbank CEO on 702 bragging about great results due to great customer service.. clearly this Premathee is not part of these people that make Nedbank great and has no understanding of debt control protocols or the law.<br> <br> I am very annoyed by this person.