MS
Musa S

1 reviews | Active since Dec 2012

03 Jul 2015, 10:48

Instant Cash Deposit a Lie

I deposited cash into my current on the 1 of July because my account was a little for all my debit orders. To my surprise on the 2nd my deposit was still not reflecting in my account. Naturally I called Nedbank to find out why my deposit was not reflecting because my account was overdrawn, I was then told told if you deposit money after 4 that would be processed maybe end of day on the 2nd or the 3. I called again later on the 2nd July to find out what would happen to my debit order and I was told it would return as unpaid unless I paid a fee of 90 to fulfill the debit order. <br> <br> That is false advertising and ******ion. I'm am not happy at all

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Replies (1)
Nedbank
Nedbank's reply03 Jul 2015, 11:02
Official
Hello dxroots,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team