****ing Stupid Pain In the Ass Bank In the World

<p>I took my mum on Wednesday to Nedbank because Nedbank cancelled my mum's bank card due to an internal security procedure of Nedbank (they are cancelling outdated cards on BEHALF of their customers WITHOUT their customer's consent)</p> <p> </p> <p>So basically, all we had to do was just replace the bank card BUT unfortunately, the pain-in-the-ass Nedbank is making our lives a living hell. Let me explain...</p> <p> </p> <p>My mum took her I.D. and a VALID proof of residence to Nedbank to prove that the account is hers and that the card belongs to her.</p> <p> </p> <p>The irritating employees at Nedbank then say, that my mum needs to go to Home Affairs to get her fingerprints scanned because it's not on the system.</p> <p> </p> <p>THIS is what really gets under my skin.<br />If Nedbank can cancel our cards with such ease then they MUST activate our cards with ease as well !</p> <p> </p> <p>Why must we now go to home affairs to prove some stupid fingerprints when we have a valid I.D.? You are making our lives really hard like this.</p> <p> </p> <p>My mum needs to use the card urgently to purchase medicine and stuff like that. But now, because you assholes cancelled it, she can't even buy her necessary items.</p> <p> </p> <p>Does Nedbank like making old people's lives' a living hell?</p> <p> </p> <p>At this point, in honestly just feels easier to open another account at ANOTHER bank and to CLOSE the Nedbank account. </p> <p> </p> <p>I'm so glad I bank with FNB and not with this **** Nedbank.</p> <p> </p> <p>I advise everyone else to stay away from Nedbank! They are the most pathetic-outdated-pain-in-the-ass bank !</p> <p> </p> <p>What the hell is wrong with Nedbank? Very disappointed. </p>