DS
Douglas S
1 reviews | Active since Oct 2013
15 Jun 2015, 17:21
Ineptitude by Nedbank
2 months ago I changed my account from a Money Trader account to a Savvy bundle account.<br> Reason was, from a maximum of R65 bank charges per month it went to over R300. <br> My stop orders were supposed to be switched to the new savvy account. Till now, only one stop order was switched. So I am still paying through the nose for my old account. The old account is only for my Sanlam pension and British pension. All the stop orders are supposed to come off the new savvy account. <br> Their left hand does not know what their right hand is doing. <br> The Nedbank branch in Buffelsdoorn Klerksdorp are far more professional! <br> I only have so much patience!
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Replies (1)Nedbank's replyOfficial
17 Jun 2015, 08:11Hello hforme,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply17 Jun 2015, 08:11
Official
Hello hforme,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
