MM
Mandla M

1 reviews | Active since Nov 2013

13 Apr 2016, 12:17

Inefficienty Sms Notification system

Reflection of transaction on statement and late notification of transaction makes it difficult to manage my finances. for example i will do transactions the whole day Saturday, when i want to do my own reconciling transactions of Saturday will appear on Monday on statements making it difficult to track my spending. it is such inconvenience, now i have to manually book all transactions on a note book to be able to reconcile.

0
Replies (1)
Nedbank
Nedbank's reply13 Apr 2016, 12:45
Official
Hello mhlaulm,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team

Best regards,