mS
monwabisi S

1 reviews | Active since May 2016

06 Sept 2016, 11:14

inefficient and pathetic service

<p>Extreamly disappointed that afinancial institutionnof this size can be so incompitent with no sence of urgency. I MADE huge mistake and app**** for a loan at ****arny branch in jhb on tuesday lwast week....even to this day its not finalised and it seems not to gona happen anytime soon.the *********** consultant at the branch scanned incoreext documents and now I mist suffer.....what a business......what a pathetic business...frels like I made a bond appication....two weeks for a personal loan</p>

0
Replies (2)
Nedbank
Nedbank's reply06 Sept 2016, 11:23
Official

Dear Monwabisi,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

mS
monwabisi S's update14 Sept 2016, 12:58
Reviewer Update

Thank you to the customer relations team and complaints resolution team at nedbank

You guys are the best