Inefficiency at Nedbank Home Liam Claims Dept

So I had an incident at my house more than a week ago and submitted a claim instantly. They only responded 3 days later after I made a call. It’s been an additional 6 days and they have not budged. No feedback no assistance at all even the assessor is no longer taking my calls. My house is at a huge security risk and my life too but they could not care less. If anything further is taken from the house they won’t accept responsibility for that too. They are highly *********** when it comes to acting in the clients best interest.