Incorrect Transaction

Good day, <br> Today i had gone to the bank intending on doing a real time payment( an eft that will reflect immediately in another bank on the same day .For this was an important transaction that needed to reflect in their account today in order to release my goods.<br> First the consultant that first tried to assist me was new and did not know how to do this procedure.I was then told that another consultant would assist me.However they did the incorrect transaction which will only reflect the next day in the beneficiarys account.I am very upset for this is an inconvenience to me and my goods being released.