MH
Mitzi H

1 reviews | Active since Feb 2012

29 Oct 2015, 16:00

Incorrect Information - Cost hundreds of rands

I called Nedbank CCM and advised them that my salary was going to be late, could they please honour my debit orders until the end of the month. I was told that it couldn't be done and if I went directly to one of the branches that they \might"be able to help me. I rushed to Nedbank Northgate Mall and arrived there at 17h15 and they were closed"

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Replies (1)
Nedbank
Nedbank's reply30 Oct 2015, 08:10
Official
Hello m1chelle,

It is not our intention to cause you any further distress or inconvenience.

We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team