WJ
Wenzel J
1 reviews | Active since Jun 2014
04 May 2015, 09:07
INCORRECT DETAILS ON SYSTEM
I spoke to a consultant at Nedbank at the call centre regarding my bond account. This person could not assist me with a query of mine cause my account is in arrears and with collections. I then spoke to collections department and they advised my account is not in arrears. Does these call centres work at the same bank as this is really frustrating.
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Nedbank's replyOfficial
04 May 2015, 09:38Hello wenzel,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply04 May 2015, 09:38
Official
Hello wenzel,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team