Incorrect Delivery of cards

I just received an SMS from Nedbank to collect my visa card from Nedbank Krugersdorp. Thanks, however, it is a useless message due to (1) which branch in Krugersdorp? Krugersdorp has 3 branches. (2) I told the idiot who phoned me a month ago and asked me to which branch I would like to have the cards sent to, the cards must be sent to the Cradlestone branch, did he not listen or hear?. Come on Nedbank, call up this recorded conversation & jack up the quality of your staff & get these cards sent to the Cradlestone branch like I told the man. He is now causing me inconvenience.<br>