AG
Atheem G

1 reviews | Active since Dec 2011

03 Mar 2017, 07:55

incorrect debits

<p>I was double debited incorrectlly and 7 days has passed with numerous calls to the contact centre but still no funds in my account .</p>

0
Replies (2)
Nedbank
Nedbank's reply03 Mar 2017, 07:58
Official

Dear Atheem

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

Best regards,

Nedbank
Nedbank's reply03 Mar 2017, 16:06
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship

Kind regards
Client Experience Team

Best regards,