SL
Sonja L

1 reviews | Active since Mar 2009

18 Apr 2015, 22:38

Incorrect Credit Report Updates

My Nedbank Personal Loan is listed as being arrears on my credit profile for months now and Nedbank still haven't fixed it. I was under debt review at the time and Nedbank stated that I was in arrears up to 3-4 months from April 2013 until I settled it end of last year. I was making payments every month for the last 6 years whilst under debt review. This is false information that was provided. <br> <br> I app**** today for finance which was declined and this is definitely a contributing factor. I need Nedbank to send me the prove that I was in arrears, failing this (which they can not prove as I paid and have proof of payment) I need my credit profile updated by Monday, 20 Apr 2015 by midday and compensate me for the distress caused.

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Replies (1)
Nedbank
Nedbank's reply20 Apr 2015, 07:37
Official
Hello jhbwoman,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

Kind regards

Client Experience Team