iM
itumeleng M

1 reviews | Active since Apr 2012

22 May 2019, 10:31

Incorrect billing

I was charged an 'additional card fee' fee on my nedbank credit card on the 30th of April 2019. When I questioned this a lady Palisia told me it a maintenance fee and nedbank can use whichever term they like to describe any transaction. Absolute *******!!!! How am I charged such??? Now I'm supposed to let it pass.....

0
Replies (2)
Nedbank
Nedbank's reply22 May 2019, 10:47
Official
Dear Itumeleng 
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support

iM
itumeleng M's update27 May 2019, 10:55
Reviewer Update
I am still waiting for the reversal.