Inconsistent feedback credit card division

<p>I would like to say how unhappy service I received from Nedbank from November till today.</p> <p>I app**** for a credit card and the lady called me back and was probably 20 -30 minutes and was advised the card is approved ,</p> <p>A week went by they needed 3 months bank statements as well as my Id copy a few more days went by ,I than received a SMS not a phone call its decline due to affordability ,a few days later again received a SMS advising me that my address was incorrect ,</p> <p>Joke for Today, I received a call and they are offering me a credit card again ????</p> <p>So much inconsistence from Nedbank ,</p> <p>To me as a client a simple yes or no will do , NEDBANK I was under the impression you care for clients</p>