*********** workers

<p>On the 27th March 2017 I went into Nedbank at Trade Route Mall to do an eft. I mentioned to the lady at the teller that it was an urgent payment. Her name is Ashmeera. It took me over an hour to do the eft bcz she kept on making stupid mistakes which weren't allowing me to move forward with my payment. After the 3rd mistake I got fed up and asked for her manager. I can't remember her name but she was very rude to me. On the 11th April 2017 I spoke to the manager Goolam, as I had discovered that Ashmeera had made another mistake. He asked me to forward him an email of what had happened of which I did on the 12th April 2017. He did not once apologise for the fact that Ashmeera made 4 mistakes wasting my time and all stupid mistakes and the fact that her manager was rude as well. He just told me that Ashmeera is with the branch for very long (which makes no difference to my situation). It's already the 21st April 2017 and I have had no response whatsoever from Goolam. So what was the purpose of sending the email. Useless staff at this branch. I will definitely be closing my account with Nedbank because of this incident and the way it was dealt with. </p>