*********** stokvel department

Nedbank has yet to see a corpse being dropped in one of their branches. Since stokvel account has been introduced to us it has been nothing but problems. In 2018 when we opened the stokvel account the stokvel department insisted on contact numbers after explaining to them that most of these stokvel member are old and does not even know how to use a cellphone, after up and down stokvel account was opened but guess what some of the ID numbers we captured incorrectly and we were not informed so I ask myself why insist on contact numbers but you don't make use of them. This policy changes by the day. In March 2019 the age limit from 18 to unlimited changed to 18 to 65 this was also not communicated. Since 2018 to date the premiums have increased from R15 to R25 this is ridiculous. I am going to take this up with the ombudsman because this is know really far fetched. Nedbank stokvel group please get your department in order you don't want a Old Mutual incident.