*********** Staff Members

I had lost my job whilest having a loan with nedbank. When I lost my job I made an agreement that I will be paying a reasonable amount and I have been paying that amount up to date. Last month I got a job and on the 30th October I got my salary to my surprise R3467.95 was debited I went to the branch in Chris Hani they said the amount will be reversed I have been calling everyday to get it reversed yesterday I spoke to Lebo and only R1600 was reversed. I have not made this arrangement yet and no one called to explain to me what was happening. Your staff are *********** no one is giving me proper feedback. I did not plan for such a huge debit I WANT MY MONEY REVERSED IMMEDIATELY otherwise I will be laying my complaint to the consumer protection tribunal. This unacceptable I have been calling everyday with no resolution and today Victor the team leader responded to me that they did what they had to do. Very frustrated Elizabeth