*********** staff members

I made an investment with Nedbank on the 6th of January 2017. This was an fixed investment which was suppose to pay out on the 7th of January 2018. On the 27th of December i went to the O.R Tambo branch to notify them to deposit the funds into my Nedbank current account. I returned from my holiday on the 6th of January, broke and hoping that my funds will be in my account latest 8th of January. To my surprise, there are no funds in my account. I called them but was told to go to the branch as the issue cannot be rectified over the phone. I went to the branch and was told that the funds were deposited into Northgate brach suspense account. Firstly i have 2 Nedbank current accounts, how on earth did my money end up on a suspense account when i clearly indicated my account number on the form.So i called the O.R tambo branch looking for answers, the guy that was assisting me told me that he doesn't know how this happened. I'm not stupid, this is obviously a mistake that they made but they cannot take ownership of their mistake. Sooo ****** annoying!