*********** staff making it your problem

On the 25th January we opened a business account. We gave the banker all the documents that he wanted.<br> We did actually request some more information from him, but he never responded. Guess we should just be patient, as expecting an answer within 3 months might be a bit hasty.<br> <br> Yesterday the 9th March I received a letter in the mail dated for the 10th February that Nedbank will put restrictions on my account on the 25th February. <br> Really Nedbank, is this how you do business? When did you actually post this letter?<br> I am really appalled by the service you give your clients.<br> How can you please such a restriction without properly informing your clients.<br> You do realise that the postal service is very unreliable or do you live in a bubble?<br> You have my email address, more than one I am sure. All you now need is a competent banker at Menlyn Branch.<br> <br> This was a *****-up by YOUR staff. <br> Now your client needs to suffer due to you hiring bakers such as the one at Menlyn branch.<br> <br> This is really not a great beginning for business banking with you.<br>