*********** staff at MFC

I have arranged to have a 2 month freeze in my account in December. This was due to me loosing my job in November.only a one month freeze was granted. I called and explained that I am starting work mid January so won't be able to pay in January. The attitude of Charmaine was not one of empathy but she acted as if she owned MFC. I am now irate as all my documents were sent and I just got an email stating that my account is now arreas. How do *********** people get to make such decisions. I will be writing to the newspaper and moving my car finance elsewhere.