*********** staff

<p>On the 5th I went to Nedbank embalenhle branch to close up my keyona savings account and to transfer the existing funds in that account to my new current account that I had opened at the same branch. I was assisted by a lady named Mpume. She needs more training please because she didn't know how to transfer the funds and had to refer me to the teller next to her to assist me. She gave me a document to sign that I give permission to nedbank to close the account which I gladly signed. On the 5th. To date the account is still opened with a negative balance now. Who is going to pay that money now Mpume? Who? When I requested the account be closed It had R50. Which was transferred days later by I don't know who. I'm fed up...now the account is minus R50. Such pathetic service . </p>