1 reviews | Active since Jul 2016

07 Jul 2016, 09:28

*********** staff

<p>My Son opened a new student account at the Salt River branch. Asked for his cell number to be used for notifications. THey changed my cell number on my account (not even linked ). Went back to ask for it to be changed and now they have changed his contacte to mine. Seriously I have never dealt with such in competince . I need a personal that nows what they are doing to sort this out .</p>

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Replies (1)
Nedbank
Nedbank's reply07 Jul 2016, 10:09
Official

Dear Tracy,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team