JB
Jody B
1 reviews | Active since Jan 2012
09 Nov 2015, 09:58
*********** Staff
Its really frustrating dealing with Nedbank Staff Members, contacted them on 29/10 to make a payment on My Master Card,having problems loading them as a beneficiary decided to call Nedbank for assistance, they gave me there Suspense Account Number to use which I done, two weeks later I'm getting sms my account is in arrears I need to pay the full amount, ***, <br> <br> I even send the proof of Payment was over 15 minutes on the phone number and they will only be able to advise me 72 hours if they \Managed"to allocate my payments"
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Replies (1)Nedbank's replyOfficial
09 Nov 2015, 10:34Hello Peek n Boo,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply09 Nov 2015, 10:34
Official
Hello Peek n Boo,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
