*********** service and staff Nedbank

Our company has been trying for a month to finalise a vehicle purchased and financed by Nedbank. Since 25 January it has been nothing but incompetence from the Kenilworth Center branch in Cape Town and specifically Lububalo Ntsokota and branch manager Warren. After weeks of incorrect and miscommunication, final payment to the dealership would be done this morning (28/02/2019). At lunchtime, Nedbank discovers that the invoice is incorrect and that payment will now not be effected. Trying to get hold of Lububalo is proving to be a fruitless excercise and Warren left for the day. This has meant that for more than a month our company has been without a truck which we are heavily reliant on. We had to borrow and rent vehicles to assist us in our business and suffered a few thousand rands of losses as a result and also turning away prospective business. Nedbank, you are losing us as a business and also in our private capacities. If there was any negative ratings, you are surely worthy thereof