*********** people & service
<p>Having changed my address destails last year and giving all the relevent documentation - the clueless service consultant at Nedbank Randburg didnt change all my information to my new address !!</p> <p> </p> <p>Now I am being told that I have to under go the whole Fica process again because stupidity has once again prevailed. I have been told I now have to wait another 3 months before I can get 3 months bank statements with my new address details. as you can imagine I am less than confident with Nedbank handling my funds at this point!</p> <p>I have been with Nedbank for over 15 years and I am now eager and more then ready to move Banks and never look at back !!</p> <p> </p> <p>I am not happy at all - I am now losing money trying to sort out their mistakes !!!</p>
Dear Bram
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Bram
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team