*********** or **** teamleader

<p>On Saturday i went to the nedbank branch close to me at the Randburg square where i was assisted by the teamleader who was forced to help as we had been waiting hours to be assisted as enquiries only had one person assisting and the queue was long. After client complains the team leader John had to help, he then assisted me.</p> <p>I was noticing withdrawal of R3500 from my tax free savings account, he gave me a document to sign then i told him he did not ask which account to send the money to(The money was going to go to my fnb account as i do not have a nedbank account and do not wish to open one, understanding the bank charge implications) he then stated that my request is in a term i did not understand and how Monday someone will call me to ask the details as they deal with those request (with the term i did not get) first thing when they come in the office.</p> <p>Monday was yesterday the 6th March and today the money would have come in as the account is a 2 day notice.</p> <p>With uncer*****y i told the guy that the last tim ei noticed i left all information without having being called he then continues talking about the term i did not understand which from what i could understand its almost as if it is in transit, i then stated to him that i do not want to have to come back to the branch because their service is poor and that someone better call me or im taking action.</p> <p>This morning i called them requesting to speak to John where i was told 'he was in a meeting' the lady (thembi) i spoke to was busy asking me where i opened my account and about how the money is with that branch, which i dont remember where exactly i opened the account because why should it matter?</p> <p>I spoke to the lady about an hour ago</p> <p>I am now awaiting Johns call.</p> <p>I dont know if i am being ****med here and he took the amount straight to his account or the guy is just ***********. The money was suppose to be in today the 7th but i still do not have my money.</p> <p>I am so frustrated it is so unacceptable that they are telling me my money is locked out wherever i opened my account, i noticed that money because i needed it today and now they sending me back and forth for my money</p>