*********** idiots - get back to the office!

I have had 2 debit orders off my account for ages and apparently Nedbank are not mandated to deduct the money. The debit order with AIG has no record of me. I have now called 5 times this morning alone and no joy, if they don't cut me off, they transfer me to to wrong department. I cannot wait to close this account but need these twits to sort this out first.