*********** customer services

Customer services are useless today, tried for an personal loan but during the application Internet failed, the debt order shows that the transaction were successful and received emails to confirm but now after 48 hours still does not reflect on account , phoned customer service and were transferred several times till the last person that's definitely not trained well at all , didn't get the person name as they didn't spoke clearly. Today is the last day I can get what I app**** the loan for after 5pm you can cancel the loan free of charge as it's a fault on your side.