*********** CONSULTANTS

If i could rate Nedbank 0 I'd definitely do that. I always have a challenge with you guys, last year December i went to a branch to update my surname and address to my surprise today when I try to download my bankstatement it has my ****en name and no address at all. When I can the client care they're telling me stories about not being able to change it,only the back office will be able to do that, now whose fault is it that the changes weren't properly done? What's surprising is that my card and my app shows the new surname but the statement says a different story, switching my salary to you guys is one of the decisions i regret doing. I'm sure that i will revert to my old bank, consultants are also useless!!!