JD
Janan D
1 reviews | Active since Feb 2011
25 Nov 2015, 13:55
*********** call centre operators
on 25 NOV 2015 around 13:20 I called the service centre to determine the reason I was unable to print my credit card statement. I was referred to 7 different call centre agents. I have been able to type this complaint while waiting for someone with an ounce of grey matter to resolve the matter. It is unacceptable that your call centre agents are so ***********.
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Nedbank's replyOfficial
25 Nov 2015, 15:09Hello janand,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply25 Nov 2015, 15:09
Official
Hello janand,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,